1. Information We Collect
When you submit a consultation request or contact us through our website, we collect the following information:
• Full name
• Mobile phone number
• City or area (optional)
• Treatment or skin concern of interest (optional)
• Page URL from which the form was submitted
We do not collect payment information, government-issued IDs, or any sensitive personal data through this website.
2. How We Use Your Information
The information you provide is used solely to:
• Contact you to schedule or confirm a consultation appointment
• Understand your skin concern so our specialists can prepare appropriately
• Follow up if we are unable to reach you on the first attempt
• Improve our services based on aggregated, anonymised trends
We will never use your information to send unsolicited marketing messages without your consent.
3. Data Storage & Third-Party Services
Your submitted details are securely stored in:
• Google Sheets (via a private Google Workspace account) — used internally by our team to manage consultation requests
• TeleCRM — our customer relationship management platform, used to assign leads to our consultants and track follow-ups
Both services are governed by their own privacy and security policies. We ensure data is shared with these platforms only through encrypted HTTPS connections.
4. Data Retention
We retain your contact information for as long as necessary to fulfil the purpose for which it was collected — typically the duration of your relationship with UBÊAU Advanced Aesthetics.
If you request deletion of your data, we will remove it from our active records within 7 business days and request deletion from our third-party processors.
5. Sharing of Information
We do not sell, rent, or trade your personal information to any third party.
Your data may be shared only with:
• Our internal clinic team (doctors, skin specialists, coordinators)
• The third-party platforms listed in Section 3, under confidentiality obligations
• Law enforcement or regulatory bodies when required by applicable Indian law
6. Cookies & Tracking
Our website does not currently use tracking cookies or analytics scripts that collect personally identifiable information. We may use basic browser-level session functionality to support the consultation form.
If we introduce analytics tools in the future, this policy will be updated and a cookie notice will be displayed.
7. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data at any time
• Withdraw consent for us to contact you
To exercise any of these rights, please contact us directly using the details in Section 9.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental or guardian consent. If you believe we have inadvertently collected such information, please contact us immediately.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out:
UBÊAU Advanced Aesthetics
Shop No. 203, 2nd Floor, Anuj Time Square,
Saheed Nagar, Bhubaneswar, Odisha
Phone: 73-400-200-73
Website: ubeauclinic.com
Instagram: @ubeauclinic
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date shown below. We encourage you to review this page periodically.